These stories submitted by RJohnson4444 became hot on BizSugar

Customer Feedback Dissatisfaction - Web 2.0 Style

Customer Feedback Dissatisfaction - Web 2.0 Style - http://www.withoutwarningcoach.com Avatar Posted by RJohnson4444 under Customer Service
From http://www.withoutwarningcoach.com 3684 days ago
Made Hot by: roseanderson on September 15, 2009 5:09 pm
In today's marketplace, customer service is more important than ever, and therefore, the value of good customer feedback is also heightened. When customer feedback leads to customer dissatisfaction, you have a problem. Here are 3-rules to follow to avoid the trap. Read More

The Customer Service Satisfaction Gap

The Customer Service Satisfaction Gap - http://www.withoutwarningcoach.com Avatar Posted by RJohnson4444 under Customer Service
From http://www.withoutwarningcoach.com 3689 days ago
Made Hot by: tiroberts on September 10, 2009 1:15 pm
Customer service is an integral component of customer loyalty. Following is the formula for getting it right. Read More

The Toxicity of Silent Problems

The Toxicity of Silent Problems - http://www.withoutwarningcoach.com Avatar Posted by RJohnson4444 under Management
From http://www.withoutwarningcoach.com 3704 days ago
Made Hot by: kimmendrez on August 26, 2009 3:03 pm
A core competency of every organization is to be strong problem solvers. But why is it that some problems are so often avoided, go unnoticed and not solved? Read More

Too Good To Be True

Too Good To Be True - http://www.withoutwarningcoach.com Avatar Posted by RJohnson4444 under Marketing
From http://www.withoutwarningcoach.com 3716 days ago
Made Hot by: CindyKing on August 16, 2009 4:59 pm
On August 12th, BestBuy, the multinational consumer electronics giant faced a “too good to be true” challenge. In error, they posted a 52 Samsung Digital TV for sale at $9.99 on their website . On the surface, this is a simple story. Yes, a too good to be true story. However, there are several additional currents that should be challenged and inve Read More

The Power Goodbye

The Power Goodbye - http://www.withoutwarningcoach.com Avatar Posted by RJohnson4444 under Management
From http://www.withoutwarningcoach.com 3718 days ago
Made Hot by: McLaughlin on August 13, 2009 3:12 pm
In life, two constants exist - entrances/hello and exits/goodbye. In fact, the hello - goodbye relationship become the bookends of life, our gatherings, our careers, and our conversations. Each is unique. Each serves its role. Each has a specific purpose. But are they truly equal in their intent and impact? Read More

Doing The WalkAround

Doing The WalkAround - http://www.withoutwarningcoach.com Avatar Posted by RJohnson4444 under Management
From http://www.withoutwarningcoach.com 3844 days ago
Made Hot by: on April 13, 2009 3:10 pm
In my book Without Warning, I present that C-Level Executives often are at a disadvantage to understand their organizations and how they really work. When this occurs, Silent Problems tend to form, which commonly morph over time, eventually becoming toxic in nature. So what was initially just a problem becomes a significant problem with unintended Read More
Subscribe

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!