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"Candy is not enough, so ditch the gifts and meals. Become an expert. Learn everything you can about your customers’ businesses, know your products and services inside and out and help your customers grow. Help your clients get the brass ring they’re vying for and they’ll reward you with good busin Read More

Features and ROI don't fire your customers up because they have their own customers on their mind. How are you and your products and services helping them acquire new customers and improve their customers' experiences? Read More

Why has making money, bringing home the bacon, become socially unacceptable in many circles? We who enjoy the life capitalist nations offer are dependent upon someone to sell the stuff we produce. From my side of the table, I expect the sales team to be treated like heroes and always shocked when s Read More

Helping you improve your sales skills is my obsession. I created a list of resources for you because your success in sales is important to me.

The following sales blogs and websites are excellent resources for salespeople and sales managers. I have personally read their posts and know Read More

Do you want to become sales rock star? Would you like to be a top performer?

Yesterday, a young aspiring sales star inspired this post, "Five Steps to Become a Top Sales Performer." As a young green account executive, I was hungry for success. One of my mentors said I was like a puppy dog scratc Read More

My friend The Irreverent Sales Girl (ISG), whose identity remains stealthily behind her mask, inspired me last night with the first line from her post, “You today have 31 days to meet your first quarter goal.”

My keyboard must have been possessed, because the next think I saw was my co Read More

If you’ve ever had any fears during a sale or about your sales ability, you’re not alone. There were times in my early days of selling when I wondered if I chose the wrong career. Mentors and writers like Bob Terson taught me how to overcome my fears and become a top performer. How do [...] Read More

27 years ago today, after a long, complex sales cycle, I closed the biggest, most important deal of my life. When the deal was negotiated, the buyer chose to make the acquisition. I never asked for the order; not once... Read More

More sales books, blog posts, and articles are published monthly than all the material available when my sales career began in 1971. Finding the gems can be daunting, so I was fortunate to find “Lead, Sell, or Get Out of the Way.” Read More

Encouragement is the power tool of leadership. Our credibility comes from our deeds and the time we invest, not our words. When we encourage people, they will excel beyond their capabilities and in turn encourage others.
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