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It’s terrifying to imagine what hackers are capable of. I am learning everything I can about how our remote team can help prevent attacks by cyber trolls. You likely share many of my concerns, so I want to share some of the knowledge I’ve gained thus far. Read More

Lovers of the written word know its permanency. Therefore, we are very — often overly — careful about our craft. Read More

Metaverse, NFTs, Blockchain, Web3, AI, AR, and VR are trendy buzzwords. We must not forget that as connectivity evolves, so does our need for protection. Read More

As a lover of language, I find our everyday communication just plain lazy sometimes. While more than a dozen commonplace phrases (not including the prolific “LOL” and “OMG”) drive me nuts, I’ve narrowed my list to a select few. So, without further ado, I present my top five to you. Read More

Before switching gears, consider what you’ve built and the blood, sweat, and tears — and time and money! — you’ve invested. Even though your efforts may not yet have paid off to the extent you believe they should, you may find it more beneficial to stay the course than start all over again. Read More

“Do not do more today than you can completely recover from by tomorrow.” - Greg McKeown ✔️ Consider this - and other advice to make you think - as you embark on the new year. Read More

Personal events empowered me to do what I do best… write. No matter how your year turned out, you may find my words relatable. Read More

No matter what business you’re in, you’re in a relationship business. Yet, many companies take an approach to marketing that omits the very premise that relationships are built on. Let’s get back to basics! Read More

I make decisions all day, every day. I had never heard of the term “decision fatigue” until about five years ago (even though I have been living it throughout the past decade). Do you sometimes doubt your own judgment when making decisions? If “yes,” you’ll want to read onward! Read More

You’ve probably heard the phrase, “Customer service is everyone’s job.” It’s not an activity that’s the sole responsibility of one department. Every one of us should be taking the initiative to serve the customer in the best ways possible. Read More