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The difference authenticity makes

The difference authenticity makes - http://www.harari.com Avatar Posted by d2kd3k under Customer Service
From http://www.harari.com 4696 days ago
Made Hot by: on June 9, 2008 8:40 pm
Here's the secret, and whisper it to all your sales and marketing folks, to all your service people, to anyone whose work will somehow touch and impact the customer's experience: As customers, we are absolute suckers for authenticity. Read More

Slow Down to Raise Sales

Slow Down to Raise Sales - http://www.truecolorsconsulting.com Avatar Posted by d2kd3k under Sales
From http://www.truecolorsconsulting.com 4696 days ago
Made Hot by: on June 9, 2008 8:39 pm
Most sales people skip the essential sales step for each and every prospect that's worth converting to a customer/client. It's an investment that honors the buyer's time; it signals to the buyer that your interest lies in their best interest, not yours. The "slow down and sell more" secret lies in creating value before the call. Read More

How to Radically Increase Employee Engagement

How to Radically Increase Employee Engagement - http://trustedadvisor.com Avatar Posted by d2kd3k under Human Resources
From http://trustedadvisor.com 4701 days ago
Made Hot by: on June 4, 2008 4:25 pm
Business author Charles H. Green makes the radical suggestion that companies should hook up their own employees with recruiters -- to increase employee engagement and retention. Counter-intuitive and brilliant stuff. Read More

How the Golden Hammer can sabotage your sales success

How the Golden Hammer can sabotage your sales success - http://www.truecolorsconsulting.com Avatar Posted by d2kd3k under Sales
From http://www.truecolorsconsulting.com 4705 days ago
Made Hot by: on June 2, 2008 11:02 pm
Should you really "always be closing?" Mark Slatin advises to put down the golden closing hammer if you want to increase your sales success. Read More

The power of seeing through the buyer's eyes

The power of seeing through the buyer's eyes - http://www.truecolorsconsulting.com Avatar Posted by d2kd3k under Sales
From http://www.truecolorsconsulting.com 4705 days ago
Made Hot by: on June 2, 2008 3:31 am
Most sellers are not trained to see things through the buyer's lens. But if we set down our own lens and walk around to the buyer's side to see their view, we'll understand their situation with more clarity and exponentially increase our ability to bring them value. Read More

Humor: the best kept secret of successful selling

Humor: the best kept secret of successful selling - http://trustedadvisor.com Avatar Posted by d2kd3k under Sales
From http://trustedadvisor.com 4706 days ago
Made Hot by: on May 31, 2008 3:13 am
Learn one of the best kept sales secrets: the power of humor to close the deal. Read More

Want More Productive Employees? Try Adding a Few Plants

Want More Productive Employees? Try Adding a Few Plants - http://blogs.discovermagazine.com Avatar Posted by d2kd3k under Human Resources
From http://blogs.discovermagazine.com 4706 days ago
Made Hot by: on May 31, 2008 3:13 am
New research shows that plants really do make your employees feel better and work more productively. Read More

Does "Sell" Have to be a Four Letter Word?

Does "Sell" Have to be a Four Letter Word? - http://trustedadvisor.com Avatar Posted by d2kd3k under Sales
From http://trustedadvisor.com 4707 days ago
Made Hot by: on May 29, 2008 7:37 pm
Learn the secret of selling that improves your sales success and increases customer satisfaction. Read More

What Malpractice Suits Teach Us About Customer Service

What Malpractice Suits Teach Us About Customer Service - http://trustedadvisor.com Avatar Posted by d2kd3k under Customer Service
From http://trustedadvisor.com 4711 days ago
Made Hot by: on May 28, 2008 1:41 am
The key factor in causing or preventing malpractice suits also affects your customers and clients (and employees) in the business world. Are you building happy customers or cruising for a lawsuit? Read More

Corporate Training Is For The Birds

Corporate Training Is For The Birds - http://trustedadvisor.com Avatar Posted by d2kd3k under Human Resources
From http://trustedadvisor.com 4721 days ago
Made Hot by: on May 16, 2008 4:24 pm
Most corporate training methods build on outdated animal behavior research, but new studies are showing there's a better way to teach and motivate birds, chimps, and even...employees! Read More
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Share your small business tips with the community!