Think verbal communication is the only necessary skill in sales? Think again! Author Ralph Allora discusses the need for excellent written communication as well.
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These stories submitted by Jkennedy became hot on BizSugar
Writing Winning Sales Letters - The Sales Management 2.0 Podcast


From http://podcast.salesmanagement20.com 4687 days ago
Made Hot by: bloggertone on April 8, 2010 9:25 am
Is the Customer Always Right?


From http://jerrykennedy.com 4687 days ago
Made Hot by: ShawnHessinger on April 7, 2010 1:06 pm
Many salespeople and customer service reps operate under the illusion that customers are a pain to deal with. The real pain, though, is when there are NO customers.
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An Open Letter to Crappy Customer Service Reps and the Companies Who Employ Them


From http://jerrykennedy.com 4688 days ago
Made Hot by: bmtrnavsky on April 6, 2010 10:42 am
Bad customer service should never, under an circumstances, be tolerated. You have a right to expect excellent customer service, and it's time to demand that right.
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10 Steps to Become the Greatest Salesperson In the World - Part 6 | The Motivation 101 Blog


From http://jerrykennedy.com 4706 days ago
Made Hot by: omgzam on March 21, 2010 7:45 pm
Are you master of your emotional domain? Choosing your reactions and responses to the circumstances of your life is the key to greatness!
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10 Steps to Become the Greatest Salesperson In the World – Part 6


From http://jerrykennedy.com 4705 days ago
Made Hot by: SalesBlogcast on March 21, 2010 5:46 pm
Laugh and the world laughs with you; weep and you weep alone. How can this phrase help you become the greatest salesperson in the world?
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Who Controls the Sales Process, Salesperson or Prospect? | The Motivation 101 Blog


From http://jerrykennedy.com 4715 days ago
Made Hot by: SalesBlogcast on March 11, 2010 10:59 am
Think you as a salesperson are (or should be) in control of the sales process? Guest blogger Joel D Canfield disagrees. He'd like to remind everyone who's really in control: the customer!
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Yet Another American Idol Business Lesson | The Motivation 101 Blog


From http://jerrykennedy.com 4728 days ago
Made Hot by: shanegibson on March 1, 2010 8:12 am
If you're uncomfortable in a sales situation, you make your prospect uncomfortable; uncomfortable prospects don't buy. What can you do to get comfortable?
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Different Perspectives: Is Sales Really About Getting to “Yes”?


From http://www.salesbloggers.com 4730 days ago
Made Hot by: shanegibson on February 23, 2010 7:08 pm
Think sales is all about getting to "Yes"? Think again! If you really want to succeed in sales, stop obsessing about getting to "Yes" and start worrying about how to get to "No" faster and more often.
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A Social Media Fable: How to Use Facebook to Annoy People | The Motivation 101 Blog


From http://jerrykennedy.com 4769 days ago
Made Hot by: starresults on January 15, 2010 5:10 am
Receiving more Facebook Fan Page invitations than you can handle? Here's a Social Media Fable with a happy ending. And you get to pick the moral!
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Don't Be Afraid of Your Own Opinion | The Motivation 101 Blog


From http://jerrykennedy.com 4772 days ago
Made Hot by: wchingya on January 12, 2010 6:13 pm
Too many business owners aim to please everyone. That's just not possible, though. It's also bad business. Instead, aim to please your ideal customers!
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