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As well as a potential long term customer relationship. A recent experienced showed how a simple error after a sale could have been avoided. The customer service and follow up process is vital if you want additional sales from customers. Read More

When sales are heading in the wrong direction your stomach can feel like it has turned into a tumble dryer just churning away endlessly. Even though all business experience ups and downs with sales this is cold comfort when you are seeing a downward spiral. Tips to help. Read More

Have you ever had a messy office or garden and decide that you can’t stand it any more? If you have, you most likely quickly decided what to do, worked up a plan of action and got stuck in to fixing it up. This type of activity can also be done with the marketing of your brand. Read More

Even though you can find free recipes on the internet, sales of cookbooks are still very popular. We follow their recipes step by step and enjoy the experience of serving up the dishes to our friends and families.The same opportunity exists if you sell a service, so what recipes could you dish up? Read More

It may look that way, however it could be you are missing the signs. Today business and consumer confidence has decreased, spending is down, people and businesses are more cautious. And that is good news. Here are a few marketing tips to make the most of these opportunities. Read More

Is the name. With so much free information around today it has becoming increasingly difficult for business to gather information, package it up and get people to buy. That doesn’t mean there are not opportunities for products especially digital ones as I believe there are. Here are a few tips.

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If it is set to just survive it is difficult to have control over what you do and this can be rather stressful. Not sure if your small business marketing is set to make your business thrive. Here are a few questions to see if you need to adjust the elements of your marketing. Read More

Have you ever just followed what someone said to do when marketing your brand and not really understand why you are doing it? I have when I started in marketing many years ago and it got me into trouble. Read More

With Chinese medicine they look for and treat the cause of problem rather than just treating symptoms.By finding and treating the cause it can stop the problem recurring which is what we want isn't it?This way of treatment can also be applied to small business marketing problems or challenges. Read More

It seems not all business owners are from the number of articles I have read recently. Social media involvement is important for your small business marketing. However it can get a little too much to cope with so here are a few tips to help you. Read More