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Effective communication is an absolute requirement for successfully starting or being highly productive in a business, but it doesn’t come naturally to many new venture founders and other business professionals. Communication is considered a social skill, and accountants and engineers, for example, Read More

Based on my own experiences in big businesses, as well as being an advisor to new startups, I have concluded that innovation starts with a mindset that change is inevitable and most often good, rather than something to be avoided at all costs. This mindset must be nurtured in every part of the orga Read More

Every business I know is intimately familiar with outbound marketing, or pushing your message out to customers through email, newspaper, and television advertising. Only a few equally understand the process and value of inbound marketing, for pulling customers to your brand. In my experience, it’s Read More

In this age of social media and world-wide Internet, message delivery from business leaders needs to change, just like the message changes from leaders in your personal lives. Just a few years ago, no one could have imagined getting text messages from parents, or a President prone to communicate vi Read More

With the advent of the internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect. They tel Read More

Sometimes business owners are so focused on making change happen for customers that they forget that continually changing themselves and their company is equally important. Some get stuck in a rut and get run over by competitors with new technology, like Eastman Kodak, and others get pushed into a Read More

The best part of being a business owner is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. But nobody said it would be easy. The road to business success is filled with challenges and frustrations th Read More

Businesses always seem to take longer to succeed than a new owner expects. Seth Godin once said that overnight success in startups takes about six years, and Seth is an optimist. Thus we all look for shortcuts. Execution shortcuts would be hidden strategies to achieve the endgame sooner, without Read More

Every business leader with a new technology tells me that his innovation will be industry-disrupting, meaning that it will render the existing technology obsolete, and create a new market. Yet truly disruptive innovations, like the smartphone from Apple and the rise of the Internet, are very rare, Read More

Every business owner realizes that change is now the norm, and they have to adapt their business quickly to survive and compete. In fact, the best executives seem to see breakthrough changes coming even before they really happen, and are able to turn them into huge new opportunities. In the trade, Read More