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An article written 10 years ago exploring the issues faced by companies using sales forecasts appears to be echoed today by many companies. Is it possible that business hasn't evolved that much in a decade? Read More

There is nothing more annoying than putting effort in a prospect to then end up following up with no effect, but procrastinating and delaying is detrimental to both the seller and the buyer as it wastes time. You may not notice it but you are expending energy that could be saved quite easily. Read More

Important as motivating others is, an important part of nurturing success is by helping others to motivate themselves. The most successful people tend to be self motivated and driven and that comes from within... Read More

A lighthearted but still topical sales game that attempts to indicate sales process and achieving objectives. Three minutes spare at lunch? Why not give it a go. Read More

"It's all very well to say 'qualify your bids'", said a company director last week, "but in our industry, a two per cent win rate is the norm." - is that for real??? Read More

Perhaps something that is less often looked at with regards to how sales managers interact with the individuals in their department is how managers use the information that comes to them using sales systems. Do you use it monitor behaviour? How far should one go in using this data in managing your personnel? Read More

This blog post and podcast article talks about the ability in sales to keep one the most important components of a business continuously providing - its customers. Satisfied customers are the bedrock of any business and maintaining relationships will mean that in hard times they can be relied upon to keep providing business time and time again. Read More

One of the problems that many businesses are facing is reconciling account management with developing and maintaining a lasting relationship with a customer that continually provides mutual benefit. Have we lost the ability to look after our current client base? Read More

B2B is all about relationships and patience. Read More

In the 80's there was a saying that a sales person could walk outside and catch an order in each hand while four were falling to the ground. Boom economies are great for companies but mask the true worth of a sales persons skill, how much of those orders were down to customers fulfilling their need rather than the sales person selling? Read More