These stories submitted by Swarmcontent became hot on BizSugar

Resilience. How would you define it or explain its meaning to someone else? What do you associate the word with? Strength? Toughness? The ability to weather the proverbial storm?

The Cambridge Dictionary defines it as ‘the ability to be happy, successful, etc. again after something difficult or Read More

4 Things You Need to Know about Customer Advocacy

4 Things You Need to Know about Customer Advocacy - https://blog.userlane.com Avatar Posted by swarmcontent under Marketing
From https://blog.userlane.com 24 days ago
Made Hot by: OpenSourceMedia on April 5, 2019 10:12 am
Customer advocacy, customer experience, voice of customer, customer success. It’s hard to have a conversation about one of these topics without another one being brought up. These specific terms are the driving factors of what customer-centric businesses claim is behind their go-to-market strategy. Read More

5 Simple Steps to Strengthen Your Customer Relationship

5 Simple Steps to Strengthen Your Customer Relationship - https://blog.userlane.com Avatar Posted by swarmcontent under Marketing
From https://blog.userlane.com 49 days ago
Made Hot by: marketingvalue on March 10, 2019 11:30 am
Good relationships are built on communication and trust, so what makes relationships with your customers different?

Working with customers means you are in the business of establishing strong customer relationships early on and managing certain expectations to achieve your customer success drive Read More
n the following article, I discuss 10 ways to help you and your organization’s employees bridge the learning-doing gap with relevant, valuable content and training methods. Read More
Customer goals can change during the year, and this, naturally, affects progress, product engagement, and communication.

In this article, I will discuss four tactics to better align customer goals with your goals as a customer success professional to unlock true success potential and drive custo Read More
Customer journey personalization is an absolute must for 2019 in order to keep up with the competition. The fact of the matter is that users and customers expect this kind of high touch interaction when they engage with a new product.

And with all of the SaaS solutions available at your dispos Read More
How to motivate employees to take advantage of training and development programs.

In this article, I will investigate why it is often so difficult for employees to make time to learn, why it’s so important that they do so, and 3 things you can do to help your employees develop their skills witho Read More
The internet and the endless onslaught of new technology in the workplace, automation, and shifting market forces is driving a revolution in job choice, job loss, and job creation in every area of business and industry like never before.

It’s changing the face of the workplace. Enterprises requi Read More
How do you define your company culture and how can this create an ideal work environment?
Are bean bag chairs and funny hats actual elements of a strong corporate identity?

Do these traits and characteristics actually tell anything about company culture?
And ultimately…how do you define your c Read More
How to Optimize Training Efforts for the Millennial Workforce.
In this article, I will discuss what the challenges with training millennials and what you can do to fix the disconnect between traditional training methods and modern employees.
Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!