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Simon Sinek explains how you can create a marketing campaign that speaks to the social animal in all of us. If you want to inspire customers to buy your products or services, don't miss this video. Read More

I have never read a post about work-life balance that convinced me I should find balance in my life... But lately, something changed. I want to learn to leave work at work when necessary. I think the key to that is understanding how our brain works; the left brain, right brain difference. Read More

New hires wanted to become like him. Suppliers wanted to talk to him. Guests and staff were inspired by his wit and likeability. He had great influence. But guess what, I had more. Was I a better leader than he was? No. But I was in the unique position to have control over his work schedule, pay ra Read More

How can you make others believe that they can make a difference? You can't.
Generally, I have a very high internal locus of control – I believe I can make pigeons in China eat less bread so that US food prices go down. But you can't make someone believe something. It took me almost two years to le Read More

Walter Oelwein: Public feedback is when managers try to solve performance problems by addressing their entire organization at once. I make the case that doing this a) does not change the behavior of the one needing to change and b) could make worse the behavior of those who are already performing c Read More

Leadership is a term used by many, but sometimes understood by only a few. Again and again I feel compelled to question ideas about leadership that seem to be based on beliefs, rather than science. In my opinion, there are two groups of people misinterpreting the term leadership, and I call them the "princes" and the "priests". There is a group of people who claim that "leadership is different from management", in the sense that leadership is about inspiration and "giving direction," while management is about execution and "maintaining direction." Read More

We have a saying at my company: We like to see managers get "bloodied up a bit” before moving them into more prominent leadership roles. If we believe someone has management potential, we will intentionally put him in a situation where he will encounter extreme conflict, opposition, or just plain ambiguity (which in and of itself can be very stressful) Read More