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Nothing glazes over the eyes as much as Payroll… Contract Management… Recruitment… Insurance… Attendance… Compliance… Spreadsheets… It’s so dull that even deep-pocket investors are desperately seeking alternatives. In fact, since the start of the year, venture capitalists have bet more than $80 mil Read More

Speedy, efficient problem management. The reputation of your business depends on it, so how do you make sure it happens? By using an issue tracking system. The concept of issue tracking dates from a time when you could physically track issues - or support requests, to give them a more traditional n Read More

“When engagement starts to decline, companies become vulnerable not only to a measurable drop in productivity but also to poorer customer service and greater rates of absenteeism and turnover.” Is a CSN (corporate social network) just a fancy Intranet or a way to truly engage your employees? Read More

The original CRM Saleforce calls it the “Age of the Customer” and we’re not inclined to disagree. And your marketing team agrees. About nine out of ten companies tout great customer support. But more than half of all customers are complaining of bad customer support. Today we are going to count dow Read More

Last week, Zapier help desk gurus went public in a big way, closing its first day in the U.S. Stock Market with a solid 50 percent growth. Since the last quarter and especially the last month has seen the deflating of the most recent dot-com bubble, with giants like Facebook, Amazon and Yahoo! endu Read More

GetApp is always looking for new ways to enhance your SaaS user experience. Our GetApp Marketplace that you’ve come to know and love focuses on offering you an independent analysis and side-by-side comparison of thousands of business solutions to help increase the efficiency of each process in your Read More

With the apps on this list, you'll be able track and treat issues with professional results. We've considered the unique positioning of each of these apps in an effort to compile the seven best issue-tracking apps while acknowledging that some apps are aimed at specific types of teams. Read More

Fact: People are five times more likely to post a user review when they are upset. This means that the Internet is full of negative reviews, and some of your most important traffic and shares often go towards those Debbie Downers. And it’s not just on Yelp! or TripAdvisor anymore. Your small graphi Read More

Project Management Software and Collaboration Platform Comindware's CEO talks about how to use data & a great PM to make teamwork a reality. Read More

We highlight the next mobile recruitment trends and apps that let you track talent from anywhere.

Matt Alder, the so-called British Recruiting Futurologist, says that recruitment is missing the mobile mark. Mobile is not just another channel to touch base with, but that continually growing acces Read More