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Surprise! Another study finds that fees are the biggest reason consumers consider switching banks.
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Insurers that have implemented processes to analyze their data in real-time will provide better service to customers and help keep them and their property safe before, during and after catastrophes. Read More

Almost 90% of insurers surveyed recently by SMA say that innovation is occurring at their companies. Successfully incorporating innovation into your organization's culture starts with a vision -- knowing where you are going and working together toward that common goal. Read More

What would happen if the SEC took away the consolidated tape requirement ushered in by Regulation NMS? Nothing bad. Read More

You may have no one to blame but yourself for that supposed IT skills shortage. Even SMBs can find low-cost training options. Read More

Organizational and cultural issues prevent enterprises from gaining full benefit from social business initiatives, IBM study says. Read More

To attract bright younger workers to your organization, you need to push the tech envelope. Here's how. Read More

Treat your customers like people, not marketing segments. The key: pay attention to tweets, Facebook posts and other data that can help personalize the relationship. Read More

"We use Twitter, we're a social business," is like "I have an MBA, I'm ready to be CEO."

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Too much sharing and too little risk and security management are bad for business, especially among SMBs. Read More