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Where is social media headed? What is important to learn about now so that we feel like we’re “in the know” six months down the road? Here are some predictions and a bit of analysis on where we’re headed as we close out the final six weeks of 2010. Read More

Because so much Twitter data is public, you can easily use that data to learn so much about your competitor’s followers and strategies. In this post, we will look at seven ways you can use this data to look behind the scenes of what your competitors are doing. Read More

As you add more customers and employees, you add links to the customer service chain, creating the potential for growth and the potential for poor service. That's why creating a customer service policy is so important. Here are some steps that can ensure that your clients receive excellent service. Read More

There’re plenty of keyword research tools out there designed to help you choose the right direction and lead your site to success. Today we’re going to take a look at Google keyword tools that you can add to your arsenal. Some of them are well-known and widely used, others are less popular but still useful, and all of them are absolutely free. Read More

PC security has become a great issue these days, especially in small businesses where most of the time, an IT department is non-existent. If you spend lot of time on web and you think that you cannot be hacked that let me tell you my friend, a hacker will not knock on your door before arriving. You will not notice a thing until you are caused any damage by a hacker or virus. Read More

You've got less than a week to turn that pile of odd-sized W-2's, 1099's, and paper receipts into an income tax return that won't break the bank or get you audited. This April there are more free, cheap, online tools that can help you digitize your tax return and your financial records all year long. Read More

While a good public relations person can do wonders for any business, some smaller companies just don't have the budget, especially at early stages when every cent counts. But even someone with no public relations experience can utilize a few simple, and most importantly, free, tricks to make their company's news and assets more easily accessible to reporters. Read More

An efficient invoicing process is essential to maintaining a healthy cash flow. Smart invoicing can significantly shorten the time between when you complete a project and when you get paid for it. It can also reduce the time spent sending invoices and handling payments. No matter what your current invoice process is, you can take steps to help improve both timely payments and customer relations. Read More

While LinkedIn is still used by most for recruiting and job search, Twitter is really emerging as a social media site to start career conversations. From my vantage point, the advantage of Twitter is the speed with which you can begin engaging others. Its casual nature breaks down some conversational barriers that might exist otherwise. Read More

When it comes to measuring a state's business climate, there are several factors to consider: the level of economic growth, the amount of regulations, and the education level of the workforce. Look at all those factors, and you've got a sense of whether or not you're dealing with at a business-friendly state. Here are five of the states who are known for being most friendly to businesses. Read More