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This account of poor service could have been turned around to double the sale in a traffic-congested location. Read More
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Two workplace studies show a decrease in returns for companies with highly engaged workers, but a much larger decrease among those with the least engaged employees Read More
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If other companies follow Mott's lead, it could lead to a deflationary outcome if workers' wages spiral downward Read More
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Your company will benefit from these tips provided by performance appraisal software firm Halogen Software Read More
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Read tips that PFL President Andrew Field added onto our recent post on helping new managers succeed Read More
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Being small and more importantly, having great people practices, is what distinguishes these maps of U.S. business closures and expansion Read More
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NPR cites a university business school chair, who says cuts of 20% or more can result in an industry lag lasting 9 years Read More
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Can something as simple as leaders setting clear expectations improve results? You be the judge after reading about these 8 firms Read More
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This matrix, courtesy Collaboration King, can help you strike the right balance of these two factors for your firm Read More
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When it comes to the nearly 500 small companies that applied this year, those run by women shine in tangible ways Read More
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