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Upon setting up our social platforms, we carefully click here and there to designate our wishes, but unfortunately, we need to monitor the news and adjust our perimeters accordingly. Read More

Leadership is critical to driving change and transformation because above all, leaders must exemplify the change in behaviours they wish to see. Read More

Define your goals and strategy for your varied social media platforms.

Stay current on trends, customer needs and pain points.

Be able to immediately address and troubleshoot any problems or issues that arise.

Be social, don’t just do social. Share valuable content and don’t spam. Read More

We are never too perfect or the absolute best at everything NOT to ask for feedback from our clients, stakeholders, or teammates. There is always room for improvement and growth on many different levels. Input from your network can offer guidance for better communications, systems and service. Read More

Customer Service training does not have to be complicated or expensive. Checklists are a great place to start!
Ordinary people can be taught great customer service and ROCK at it!
Every employee can be taught how to take the HEAT! Read More

Navigating change: "Follow effective action with quiet reflection. From the quiet reflection will come even more effective action" Read More

Social media isn’t merely about creating profiles on various platforms to broadcast your best content. It has become one of the cornerstones of marketing. It is your opportunity to build a trusted and loyal community Read More

What do you stand for? Who do you stand for? What would cause would you STAND FIRM even if you risked everything? Leaders stand for something. Read More

Clients that understand your value are lifetime clients, knowing you will provide the service with the services. How do you communicate value and your pledge to service? Read More

What's the key to productivity? We asked women who lead some of the country's fastest-growing companies to share their tips for keeping their heads in the game, and helping employees do the same. Related Links Links:  7 Female Founders on Read More