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Maintaining a contact center may cost serious budget but there are ways to transform these expenses into profit and make your contact center an asset. Read More

“With new technology, work is no longer a place, it’s a function, which can be performed anywhere at any time.” “Distance, location and borders are no longer barriers.” Read More

I realized that professionals can learn something from the news about Taylor Swift’s behavior at the 2014 Grammys. Read More

As I was reading them all, I couldn’t get to hold on my emotions and my tears just went flowing down like a waterfall! These were the stories that touched my heart. Read More

Having a unique presence in social media is vital if you want to increase sales through it. Building customer trust brings with it the creation of a brand following. Here are 4 ways how you can use social media to build customer trust and increase sales. Read More

Outsourcing Insider reported that more entrepreneurs these days admit that it’s harder to run a small business because of lack of resources, and probably, the right people, skills, and technology. This is when my question comes in - do you have what it takes to become a successful business owner? Read More

Small and medium-sized enterprises truly need to become present online, especially on major social networking sites. Learn from this article the four reasons why they definitely should go online. Read More

Is it really possible to “do away” with the dangers inherent in any human or business endeavor? Read More

Small business owners, doing finance and accounting by yourselves can really be overwhelming. Here are 3 tasks you can EASILY outsource! Read More

Companies benefit from sentiment analysis by knowing their online brand reputation, but there are certain individuals who can benefit from it as well. Read More