There’s a wealth of market research out there about today’s customer—from the communication channels they prefer to how they rate each industry’s customer experience. With so much information available, how do you know which statistics to really hone in on? Allow us to help you out.
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These stories submitted by Alleliaspili will be featured BizSugar's homepage
10 Customer Services Statistics for Call Center Supervisors
Posted by alleliaspili under Customer ServiceFrom http://blog.talkdesk.com 3255 days ago
Understanding the Impact of Big Data on Social Media Analysis
Posted by alleliaspili under ResourcesFrom http://www.infinitdatum.com 3255 days ago
Big data has the most massive and singular impact on social media analysis and has become a challenge for organizations to make sense with what these can mean for them and how it can help acquire further leads, conversions, sales, and ultimately profit.
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What Not to Do When Dealing with Customers on Social Media
Posted by alleliaspili under Customer ServiceFrom http://www.infinitcontact.com 3256 days ago
In an ideal world, every customer service outsourcing interaction made between businesses and clients would result in glowing reviews and satisfied customers.
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Audience Insights: Twitter’s New Analytics Tool That Will Help Businesses Do Better Marketing
Posted by alleliaspili under ResourcesFrom http://www.infinitdatum.com 3257 days ago
Twitter has recently launched an upgrade to its analytics tool, allowing marketers access to very useful information about their audiences.
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5 New Ideas to Make Outsourcing Better
Posted by alleliaspili under Human ResourcesFrom http://chennaionline.com 3260 days ago
Outsourcing services is one of the innovations in modern business that has had the most profound effects. It has let business scale faster and safer. At the same time, it has also created a lot of opportunities for the provider in terms of jobs and other positive markers.
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Data Cleansing 101: Why It’s Important in Business
Posted by alleliaspili under ResourcesFrom http://www.infinitdatum.com 3260 days ago
Keep your business database in perfect shape by employing efficient data cleansing processes.Data cleansing, as the term suggests, is exactly that—a database cleaning process that involves the removal and/or correction of “dirty data” from said database.
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7 Statistics Every Social Media Marketer Should Know
Posted by alleliaspili under Social MediaFrom http://www.rightmixmarketing.com 3261 days ago
To achieve social media success in 2015 and beyond, marketers must understand their audience, their behavior towards different social media platforms, as well as how these platforms have evolved throughout the years.
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5 Ways Customer Service Training Can Help the Finance and Accounting Team
Posted by alleliaspili under Customer ServiceFrom http://www.infinitaccounting.com 3261 days ago
The finance and accounting department typically focus on getting the numbers right, since it’s their utmost priority. However, customer service training shouldn’t be overlooked entirely, as this can further improve a business’ operation.
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5 Differences Between Reporting and Analysis
Posted by alleliaspili under ResourcesFrom http://www.infinitdatum.com 3262 days ago
You might have seen how reporting and analysis are used interchangeably. While both areas are part of web analytics (note that analytics isn’t similar to analysis), there’s a vast difference between them, and it’s more than just spelling.
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Facebook vs Twitter: Which is Best for Customer Support?
Posted by alleliaspili under Social MediaFrom http://www.infinitcontact.com 3263 days ago
Not only is it used for marketing and promotions, social media is also a great tool to use to provide excellent customer service. However, which social media platform should you use?
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