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One of the best ways to stay abreast in the customer service industry is by joining professional groups on LinkedIn. Figure out which ones are most relevant to you from this list, so you can decide which ones to join. Read More
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Even if consumers are very much driven towards gathering information from social media channels these days, a study conducted by Social Media Examiner shows that blogging or written content is still the priority of marketers on social media. Read More
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How can you deliver excellent customer service if your main business platform is found online? Here are several ways to achieve business success, even if you don't see customers face to face. Read More
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I found a post that is definitely share-worthy. Infinit Datum organized 65 infographics that will help improve a businesses online marketing strategy. There is a wide array (obviously with 65!) so something for everyone. Read More
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Digital marketing involves effective use of social media channels to reach and engage customers at varying sales stages (new, old, potential). Read More
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These books will help you gain insight on how some of the best companies approach customer service in their organizations, and how you can apply the same principles that helped them achieve success in their field. Read More
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Blogging should be done correctly. If not, your business will not have the online reputation you are aiming at. The equation is simple; Bad online reputation, no customers. Here are 5 reasons why small businesses fail in blogging: Read More
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I just realized that it is not just about building your own dynasty and winning all the wars you’re in. If you are going to think about it, entrepreneurs can definitely learn some things for their business; especially the small ones. Read More
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The outsourcing market is projected to grow further due to an increased demand for document processing outsourcing services by organizations looking to lower operational costs and leverage on the technological advancements that are currently available. Read More
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Here are ten accounting tools that you can use for your business. These programs do not cost a lot of money and are easy to use with a lot of resources available in case you need help setting it up: Read More
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