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Recent news show that Millenials, those who were born from 1983 to 1997, chose Amazon as its customer service champion while the Boomers, those who were born from 1946 to 1864, ranked Amazon second. Read More

In order to leverage data for your business effectively though, you have to first develop a clear understanding of what data is and how you can efficiently make the most out of it. Infinit Datum has come up with this ultimate guide to data management in order to help you out. Read More

Here are five ways to prevent inaccurate data entry, either by you, your staff or your automated systems. Read More

Businesses need money to start, grow and expand and they often need to shell out money first in order to make money, a stage where they turn to banks for help. Read More

This Customer Loyalty Month determines if your customer loyalty strategies are working in your favor or not by asking yourself these questions. Read More

Social media provides a lot of benefits for businesses particularly in the area of business development. This article will tell you how. Read More

In order to leverage data for your business effectively though, you have to first develop a clear understanding of what data is and how you can efficiently make the most out of it. We have come up with this ultimate guide to data management in order to help you out. Read More

Social media analysis will help you understand what you're up against and lets you see what your competitors are doing right as well as what they're doing wrong. Read More

Don’t underestimate what an inbound voice channel can give to your business. An inbound call strategy can differentiate you from the rest that rely on self-service and automation. Read More

Retaining your current customers is an important component to having a thriving business. Here are a few suggestions on how you can keep them loyal to your brand. Read More