What communication methods to choose when working with remote employee? Why Skype is not always the best solution.
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How to communicate with remote employee
Posted by asavkin under Human ResourcesFrom http://www.aks-labs.com 4062 days ago
Who manages the payments?
Posted by asavkin under Human ResourcesFrom http://www.aks-labs.com 4063 days ago
I use remote employees to save my time. I don't want to invest any extra efforts in the management part. One thing that you can optimize is who manages the payment.
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Measuring and managing the cost of broken appointments with FTA KPI
Posted by asavkin under Customer ServiceFrom http://www.bscdesigner.com 4063 days ago
The actual cost of broken appointment is high. The question is how to manage the number of broken appointments. The research shows how dental practices decreased broken appointments rate. I believe any business can use these ideas as well.
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7-S Framework – get a big picture of a problem and have insights to achieve desired results
Posted by asavkin under StrategyFrom http://www.bscdesigner.com 4068 days ago
Invented by Tom Peters in 1980, 7-S is a must-have tool for any top manager. With 7 Ss of the framework one could get a complex picture of the business and a direction to move.
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How do you feed your Balanced Scorecard with useful inputs?
Posted by asavkin under StrategyFrom http://www.bscdesigner.com 4070 days ago
It worth mastering surveys technique to be able to feed BI systems with relevant input data. The article discusses one question, once asked can generate a lot of insights for the manager.
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Balanced Scorecard implementation: the cost of stove piping and how to avoid it
Posted by asavkin under StrategyFrom http://www.bscdesigner.com 4074 days ago
Stove piping in the domain of business intelligence is referring to the information presented without proper context. The Balanced Scorecard supposed to give this context to employees and managers, but who and how will give the context to the Balanced Scorecard? The article analyze this aspect of t
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Analysis of the TESCO Balanced Scorecard
Posted by asavkin under StrategyFrom http://www.bscdesigner.com 4076 days ago
We often hear that the Balanced Scorecard is popular and useful. More that 60% of Fortune 1000 companies has it. One of the biggest retailers TESCO publish its Balanced Scorecard every year. This article is an analysis of what TESCO do. Take their best practices from the article.
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Integrating Balanced Scorecard and Business Intelligence (BI)
Posted by asavkin under StrategyFrom http://www.bscdesigner.com 4077 days ago
The Balanced Scorecard is a new buzz word for the strategy management concept. What should companies do? Should current Business Intelligence system be replaced with the Balanced Scorecard or two business concepts can work together?
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Canonical Balanced Scorecard by Norton and Kaplan or modified one?
Posted by asavkin under StrategyFrom http://www.bscdesigner.com 4080 days ago
If a company should follow classical Balanced Scorecard framework suggested by Norton and Kaplan or use a modified approach? Companies want to adapt popular business concept to their own needs and change some principles of the concept.
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How to measure Employee Engagement – Solving an Impossible Problem
Posted by asavkin under Human ResourcesFrom http://www.bscdesigner.com 4081 days ago
By increasing employee engagement you can improve business results significantly. How can one measure drivers of employees engagement and improve their performance?
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