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Recently, I’ve been lucky to be invited to help and support two wonderfully innovative Irish tourism social media campaigns, run by some great people and that achieved outstanding results. Read More

It's practically impossible for anyone who spends a significant amount of time online not to see those ads promising to make you an instant social media star. “Buy thousands of Twitter followers!” “Get 1000 Facebook friends fast!” Read More

I recently availed of some CityDeals, and went along to four restaurants to find out about the group buying phenomenon for myself. However the experience was one of disappointment! How come these businesses failed to take advantage of this opportunity? Read More

A recent seminar I attended gave a fantastic insight into the changes happening in online commerce, or Multi-Channel Commerce, brought about by new channels. Called Shift Happens and organised by WorldNetTPS. It featured some thought-provoking presentations from people at the coal-face... Read More

Are you planning a break, a holiday, or vacation from your business or work this summer? It’s great to get away from it all, but without advance preparation, you may find that you are not “quite” as away as you intended. Interruptions such as phone calls, IM messages etc, can prove to disrupt what Read More

I’m often asked how to use Tweetdeck so here are a few useful features to make your Tweetdeck, and therefore Twitter, experience better... Read More

Intel recently announced another advance in chip technology that is expected to result in a doubling of computer processing power. Now you may be wondering what computer chip technology has got to do with selling. Well, quite a lot as it turns out. Read More

What’s the right way to contact clients, colleagues and friends, and for them to contact you? Is offering a multitude of options really the best way forward and will certain tools begin to become acceptable for certain types of communication? Read More

I recently visited an online store and for some reason, I was hesitant about placing an order, unsure about the security on the site. Looking around for a Testimonials page, I was unable to find one. I wanted reassurance from other customers that they had achieved customer satisfaction from this si Read More

“Many of life's failures are people who did not realise how close they were to success when they gave up.” – Thomas Alva Edison. There are millions of people with brilliant ideas that never become real... Read More