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Occasionally there comes a time, and more importantly a situation, where you have to say “No!” to a customer. The old expression, ‘the customer is always right!’ is BS and if you truly believe in your offering, then you have to make a simple decision – stand strong in certain situations and turn th Read More

Use insights from eye-tracking research to maximise your presence in events, stand displays, graphics, visual merchandising and exhibition stand layout Read More

The knowledge-based economy requires a better understanding of applicant talents, values, and behaviors. Learn how to hire smart. Read More

Do we all in some way aspire to be a celebrity? Well, that occupation could be expanding to encompass the online world as the role of social celebrities becomes apparent. Read More

With 2012 off and running, many small businesses are looking to make their return on investment (ROI) more productive than the last 12 months. In the event your company’s sales are lagging behind where they should be, it never hurts to stop and look at the head of sales and see if he or she is prop Read More

hen businesses don’t prepare an annual budget and wonder why reality doesn’t meet their expectations, it may be time to take a second look at the benefits of small business budgeting. Read More

In the social media age, do people decide if you're a worthy connection based on the types of interactions and people you engage with? If so, is it time for a spring clean? Read More

Meet the great Frank Hannigan. One of Ireland’s favourite entrepreneurs! WARNING: You may see LinkedIn in a new light after this interview. Read More

Google has now unveiled their newest offering, which they’re calling “Search, plus Your World”. This is basically the result of their Social Search experiment with some new features. Read More

In a world where speed and agility are essential ingredients to success many businesses are finding it hard to keep up with the expectations of their customers. However, a slow response can leave your business fatally exposed.How can you keep up to date with what people are saying about your brand Read More