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Too often, employees are put in a quandary when asked to do something that makes them uncomfortable, with no right or wrong answer. Here's how to respond in those situations. Read More

Digital disruption of retail is continuing at a blistering pace, and traditional retailers that have spent massively on their legacy systems are now seeing the barriers to entry in retail fall away: An online retail store can be up and running in just a few hours and immediately competing with the Read More

More than 2,000 U.S. companies would be forced to stop handling EU residents' data, at least temporarily, if the EU scraps Privacy Shield. Read More

In the race to become "smart," many cities are reaching for the bright, shiny (IoT) objects. Instead, they should plan the infrastructure required for implementing truly innovative services and systems. Read More

PC Magazine tests five lead management software solutions to help you choose the right one to gather, organize, and track your sales leads. Read More

Small and medium-size businesses need to compete despite smaller budgets and fewer resources. How can they get their hands on the technology they need without breaking the bank? Read More

Old networking infrastructure is one of the biggest barriers to implementing a unified communications and collaboration strategy. Here's how SMB networks can handle the increased load, without requiring a significant hardware upgrade. Read More

Just because something works, doesn't mean it's working well.

When do you decide to replace tech gear, even when it "still works"? Read More

Is ITIL past its prime? No, argue our columnists. The process-based standard just needs to be optimized for today's business culture. Read More

The human-computer interface is changing: Welcome to a world of holograms, augmented reality, and thought-controlled Word docs. Read More