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You know that your old clients and contacts are your best sources of new business and referrals. You've even got a pretty good “little black book” of names — people who already know, like and trust you. People who could be good sources of referrals or even new work with their companies. But there's a problem. You're hesitating. You haven' Read More

Sales presentations should be all about the client - not you. Read More

A common problem many professional firms face is overly relying on only one approach to business development. They focus all their efforts on word-of-mouth & referrals, or on networking, or on responding to tenders/RFPs. Typically, the basket they keep all their eggs in is the one they are the most comfortable with: it's worked for them before, th Read More

It seems strangely ironic that my post on pitching should coincide with the death of TV pitchman Billy Mays. Pitching is not always the most appropriate sales approach - but when the time is right, you need to know the skills of the old-time pitchmen to succeed. Read More

In the current economic climate, many professional firms are facing the challenge of bringing in new business in a very short space of time — for example, to replace the lost revenue of a major client who has stopped buying, or to “fill the gap” when engagements are delayed. In some cases it's a “do or die” situation — they need to chalk up new sa Read More

Article highlighting the four key factors in gaining more and higher quality referrals. Read More

3 Key Reasons why you should think about entering business card details into your CRM system yourself rather than delegating. Read More

This week has been a great week for podcasts in the world of sales. In addition to my own modest contribution on Lead Nurturing yesterday, a number of my friends & colleagues from across the blogosphere have recently posted new podcasts. This post contains links to them. Read More

An effective sales manager uses many methods to help his team achieve their targets. Different approaches are needed for different team members. However, one approach that is almost always neccesary is coaching. And unfortunately, it's usually done very badly. Read More

One of the biggest barriers professionals have in developing their selling skills is that they simply don't see themselves as salespeople. Many carry round negative sterotypes of salespeople - but even when they don't, their image of a successful rainmaker is of a charismatic extrovert with highly developed social skills. Not fitting this model Read More