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There is no business that is worth taking if it costs you your honesty and your integrity. It is difficult to walk away from deals that require you to violate your honesty and integrity, but it is even more difficult to live with what it means about you as a salesperson Read More

Selling isn’t about manipulation. It isn’t about tips, tricks, secrets or gimmicks. Success in sales is built on caring enough to help other people achieve the outcomes that they need to succeed Read More

Prospecting requires an iron discipline. It is easy to let your prospecting efforts suffer, especially when you have won the big deals to meet your personal and company targets and goals. But disaster strikes without warning, and it is far better to dig your well before you are thirsty than is to wait until you are desperate Read More

Purchasing is the new sales. Where once simply acquiring the lowest price was enough to indicate that purchasing had done its job well, now the judgment has shifted to their ability to select strategic partners who can help solve the company’s most pressing business problems and help them take advantage of their best opportunities. Purchasing is now soundly in the value creation business. As this change occurs, both sales and purchasing need to rethink this relationship Read More

Salespeople have a tough time breaking off engagements with prospects who don’t really meet their target criteria. But spending time with these prospects prevents spending time doing the heavy lifting required to win dream clients. If they aren’t really dream clients, you should abandon them. You really aren’t that into them anyway Read More

Dissatisfaction is a prerequisite to any sale. It provides the compelling reason for your dream client to change, it provides the motivation to change, and the narrative that good storytelling requires. Real opportunities don’t exist without dissatisfaction Read More

Over the past month, I have had an ongoing dialogue with Tom Peters over Twitter. The content of our 140 character limited conversation has been the power of first impressions. Having decided that there is nothing that can be achieved in the short period of the seven seconds in which many judgments are formed, I decided to try to “go Mandela” and simply smile. This open letter to Tom Peters is my report and recommendation Read More

It is always challenging to interview salespeople and to determine whether or not they have the abilities necessary to sell. This hiring guide might help you indentify your next sales superstar, or prevent a serious hiring mistake. If you already sell, answering these questions can help you identify the skills you need to develop Read More

Interviewing salespeople is difficult. It is hard to unearth whether they really have the underlying attributes of a high performer, or whether they just talk a good game. The TSB Success Attributes Hiring Guide just may help you hire your next superstar, or avoid your next turnover statistic Read More

The first step in gaining appointments when cold calling is to capture your dream client’s interest. In 9 out of 10 cases, offering to talk about yourself isn’t interesting and it isn’t compelling. Effectiveness in cold calling and appointment setting is built on differentiating yourself and your offering and by proving you can and will help your dream clients produce better business results Read More