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Your small business customer service team can improve its skills by taking advantage of online training resources. Here are some suggestions. Read More
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Advice from 12 social media and sales experts answering the questions, How should small business use social media for lead generation? Insight provided by Jason Falls, Ann Handley, Mike Weinberg, Gini Dietrich, Steve Garfield, Denise O’Berry and more. Read More
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The WOW! Factor is so important for a small business that it needs to be incorporated into customer relationship and marketing plans to win customers. Read More
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Entrepreneurship and social media have brought about a new thought process of community driven business. Online communities are all about sharing ideas. Read More
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In sales, little mistakes have the potential to kill a deal. Avoid these mistakes in your sales process and win more sales for your small business. Read More
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If you don't know your client's budget, it will be difficult to successfully win their business. Follow these tips to small business sales success. Read More
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Does your small business' Facebook Fan Page draw people in? These apps and platforms will help you get more out of your business' Facebook Page. Read More
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After you quote someone, should you just wait to see if they send you a purchase order? Follow these strategies to successfully close deals. Read More
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More people than ever are value-driven buyers. Demonstrated value is more important in making sales than any discount your small business can provide. Read More
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Do you know how your small business can save money? A panel of experts answer: What should every small business be doing to save money? Learn today! Read More
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