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More than ever before, people want to buy from, work for, and invest in companies that matter. Whether you are an entrepreneur starting a new business, or a corporate executive seeking to revitalize a mature business, the challenge is the same – to become the obvious choice within the hearts and mi Read More

In business, the only thing that counts is results, not how hard people work or how many hours they put in. Have you noticed in your startup or around your office that some people are always at work and busy, but others seems to consistently get more done? Studies of software teams, for example, sh Read More

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. They expect to be surprised and delighted as well by their pre-purchase experience and post-purchase interactions. The most memorable businesses, like Starbucks and Read More

Does your business always seem to be trying to catch up with new competitors and changes in the marketplace? One of the things I learned from my years in Silicon Valley is that you must always focus on three steps ahead, as well as on what exists today. For most businesses, that means a culture of Read More

I have learned from experience that scaling any business is difficult. You may feel good when that first burst of customers arrives, but don’t assume that “word of mouth” and those early adopters will grow your business to match your dreams of success. In these days of global competition via multip Read More

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. In my work with entrepreneurs, I have concluded that finding a Read More

Getting out of your comfort zone is always a challenge, but more and more evidence indicates that it is necessary for growth and success in your business and career. In my experience as a mentor to entrepreneurs, I find that self-doubt and lack of confidence are the primary constraints people have Read More

It’s easy for an entrepreneur or a CEO to feel like a leader when things are going well, but the challenge is to keep that confidence and drive in the face of economic downturns, business turnarounds, and stressful personnel situations. Working twenty hours a day, losing your cool, and falling back Read More

Almost every employee or team member can remember that one special boss in their career who was the role model of a leader, always commanded respect, and was able to get the most voluntarily from everyone all the time. Every entrepreneur and business executive I know wants to emulate that boss, but Read More

There has long been a big debate about the best approach to starting a new business. Some argue the only way to start is to drop everything and jump in with both feet, while others recommend an overlapped approach to the lifestyle, including not quitting your day job until you have revenue and a pr Read More