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The question is what makes a 'good' manager, not a perfect manager. Perfect managers do not exist because perfect people do not exist. But there is a big difference between good bosses and bad bosses. So what can you do to be a good boss Read More

Admittedly, some leaders are more susceptible to emotional ups and downs than others. However, every leader feels the ebb and sway of emotional highs and lows. If you aren’t careful, you’ll ride an emotional yo-yo. Dan Rockwell presents eight ways to deal with the emotional yo-yo Read More

"Them" and "we" (and words that mean the same thing) are at the core of the manager pass-through. Rather than explaining to your team member why a particular course of action is necessary for the business, you end up rationalizing - you say that you've been told to do something, and the conversation you're having is the next logical step. Read More

"I'm mad as hell, and I'm not going to take this anymore!" [...] In America today, corporate profits are high, and job creation is low. This is a potentially explosive situation. If fewer and fewer people are asked to do more and more, and then told to smile about it, their rage will grow Read More

Here’s something I [Walter Oelwein] rarely observe managers do, but is immanently useful and helpful: Keep a log of the employee’s behaviors and performance.
Here are a few reasons why it is useful Read More

We recently started our 'Managers In The Spotlight' series. Selected managers in our community answer six questions. For example: "How do you avoid becoming unkind when stressed?" Read Kent's answers here Read More

Staff management and staff performance: how many words have you read about these two topics? No matter how much you’ve read, did you know this? You can get to the heart of the issue with just two short, simple questions Read More

They’re called Generation Y: people born between 1978 and 1994, and they’re rapidly climbing the business ladder. As more and more of them rise to entry level management positions, it’s increasingly important for upper management to understand how these young managers think in order to keep their interest in the organization Read More

Leaders walk a fine line between exuding confidence while simultaneously making decisions and updating their actions based on the best possible information. The best bosses, we argue, have what psychologists call the attitude of wisdom: They act with confidence, while doubting what they know. Read More

Here are the top 11 predictions for what social media will look like in 2012. Some of these items exist today in their early stages, but this list is about what I [Freddie Laker] believe will become the norm in 2012 Read More