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We live in a culture that assumes the more hours you work the more work you are doing. Stories are traded of working past midnight or working 10 hour days with no breaks with great pride and being sleep deprived due to work, is treated by many as a badge of honour. But is it productive? Read More

While it’s getting more popular lately, Keep is one Google’s of less popular products. It’s been around since 2013, and is a 100% free way to manage your tasks and store information. Read More

As a content marketer, I sometimes struggle with creating content that I know will engage my audience. It’s a common struggle and one that more than 50% of marketers share. Read More

Marketo, the lead nurturing platform, is one of the best tools for marketers to create long-term relationships with customers, from creating prospects to converting them into advocates. Read More

I’m a terrible writer.

That’s correct – I’m a terrible writer and I’m going to teach you how to improve your content writing efforts. Oh, the irony!

The thing is that even bad writers can learn how to mesmerize an online audience. All it takes is a little bit of creativity and having a basic Read More

As infographics increase in popularity, we’re receiving more requests about how clients can add them to other marketing channels. By the end of the consultation, the client usually has a complete marketing plan to promote their current infographic, as well as boost their other channels with them in Read More

A support rep’s life becomes much easier when their help desk seamlessly fits into their workflow. Tools are simple to use. Tasks get accomplished faster. A personalized help desk lets your rep do things their way, so they can solve human problems instead of figuring out software.
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There are thousands of tools in the marketplace to help you conquer retention. Choosing the right ones can seem as daunting as solving retention.
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Are your customers using social media?

Do you want to provide them with better customer service?

Today’s tools make it easier than ever for brands to ensure that no customer service issues go unresolved. Read More

Nobody likes a quitter

And nobody likes to quit.

But the reality is that most bloggers DO quit, and often it’s the smart choice. A study found that nearly 95% of blogs are eventually abandoned. Read More