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Free Teaching Tools for Customer Service Training. Customer service professionals interact with customers on a constant basis via email, telephone or in person. They are expected to take a genuine interest in the satisfaction of the customer by... Read More

Success is a wonderful thing, but getting there involves a lot of change. Most books on achievement and success will point to the usual suspects - procrastination, lack of focus, absence of action, etc. There is one big roadblock, though, that most don't talk about: Achievement guilt Read More