Imagine if your business chose to forgo the regular customer and client appreciation and thank-yous in favor of one giant gesture one day.
While Open Houses and traditional Appreciation Days are great marketing tools and a way for brick and mortar businesses especially, to connect with their customers, it does not, or should not be the only time you thank your customers or clients.
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CColeman submitted the following stories to BizSugar
Valentines Day – Customer Appreciation Day for Lovers?
Posted by CColeman under Customer ServiceFrom http://canadavirtualassistant.ca 5176 days ago
Procuring Clients vs Dating (there are similarities!) : Edge VA | Canada Virtual Assistant
Posted by CColeman under StartupsFrom http://canadavirtualassistant.ca 5194 days ago
It does not matter whether you are a brand new business and still looking for clients, or you have been in business for awhile, you need to know who you are and what you want. Be aware of the image that your business projects!
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Customer Service Matters : Serve the Person in Online Transactions
Posted by CColeman under Customer ServiceFrom http://canadavirtualassistant.ca 5204 days ago
It’s easy to think of customer service in terms of the “real” world; in brick and mortar business. Anyone who has eaten at a restaurant, bought something from a clerk at a store, had assistance while shopping, etc, has had some level of customer service. But how does on measure customer service for online business?
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