In a world where consumers have more information and choice, the imperative for every organization is to make customer-centered decisions.
Customer journey maps are one vital tool that can help business leaders adopt this customer perspective.
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GreenMango submitted the following stories to BizSugar
How To Create A Customer Journey Map: A Simple Step-by-Step Guide


From http://greenmango.cc 2582 days ago
Made Hot by: JoshRed on June 5, 2015 7:36 am
How Target Used Big Data To Attract More Customers


From http://greenmango.cc 2622 days ago
How do you use big data to turn an infrequent shopper into a loyal customer? Over a decade ago, Target had already figured this out.
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2 Questions That Every Effective Leader Must Answer


From http://greenmango.cc 2630 days ago
In the area of effective leadership, we face an endless barrage of information. Everyday we’re presented with cutting-edge approaches to getting the most out of ourselves and those we lead.
Yet, according to Peter Drucker, at the heart of leadership is a simple strategy of asking the right quest Read More
Yet, according to Peter Drucker, at the heart of leadership is a simple strategy of asking the right quest Read More
3 Timeless Leadership Lessons From Dale Carnegie


From http://greenmango.cc 2632 days ago
What’s the secret behind the success of leaders we admire? According to Dale Carnegie, the most essential ingredient for success is incredibly simple.
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The Easiest Way To Build A Loyal Tribe Of Customers


From http://greenmango.cc 2650 days ago
Companies tend to trumpet all the benefits that they provide to customers.
Tesla Motors has a different approach, one that's allowed them to build a rabid following. Read More
Tesla Motors has a different approach, one that's allowed them to build a rabid following. Read More
Why Your Company's Loyalty Program Sucks


From http://greenmango.cc 2652 days ago
I’m tired of loyalty programs.
For some strange reason, many companies have rewards programs that are overly complicated and offer little value to the customer. Read More
For some strange reason, many companies have rewards programs that are overly complicated and offer little value to the customer. Read More
How To Become A Master Strategist: 3 Powerful Lessons From Jeff Bezos


From http://greenmango.cc 2653 days ago
Made Hot by: MasterMinuteman on March 26, 2015 1:40 pm
Book publishers hate him and his customers adore him. Whatever your feelings about Jeff Bezos, one thing is indisputable - he’s one of the most brilliant business minds of our time.
Over and over, Bezos has used unconventional strategies to triumph over his competition. Here are 3 business princ Read More
Over and over, Bezos has used unconventional strategies to triumph over his competition. Here are 3 business princ Read More
Lessons From A $2000 Trench Coat


From http://greenmango.cc 2863 days ago
Companies like Google aren’t getting thousands of job applicants per day because they have cool offices. It’s because they’re doing things like running one of the most in depth internal studies ever.
You want to win the talent war? Focus on the Employee Experience. Read More
You want to win the talent war? Focus on the Employee Experience. Read More
Why I Love Being An Entrepreneur


From https://medium.com 2923 days ago
Made Hot by: mikehartman1 on June 27, 2014 8:40 am
Running a business has completely changed my life. I don’t say that with a hint of exaggeration.
I cannot imagine life working for somebody else now that I’ve taken the plunge. Read More
I cannot imagine life working for somebody else now that I’ve taken the plunge. Read More
Management Lessons From Oprah


From http://greenmango.cc 2964 days ago
The Stanford Graduate School of Business just published a fascinating interview they did with Oprah Winfrey. In it, she goes over the biggest lessons she's learned and how she built an incredibly successful talk show and media empire.
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