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An investigation uncovers what Dell really does with those old electronics. For many manufacturers, recycling a responsibility they’ve been pressured to take on and, in the case of Dell Computer, it appears to be a responsibility that it was not qualified to handle. Read More

SizeUp, a tool created to help small businesses learn and grow, is now available free of charge through the Small Business Administration. The widget shows businesses how they stack up against the competition in their area, and is available both on the SBA’s website, and the SizeUp website. Read More

If not for a single cold call, online retail giant Zappos.com might never have been founded at all -- much less gone on to pull in more than $1 billion in gross sales in less than 10 years. Read More

Sometimes your biggest opportunities can come from the smallest things. Stacy’s Pita Chips had an unlikely beginning as a business. Starting out as a street vendor in a sandwich cart in Boston, Stacy had a predictable problem. If you sell food on the street and winter in Boston comes around, how do Read More

Great example about how the way you handle quality problems can cause you to either lose clients or gain a competitive advantage. Read More

Google Trends is a fantastic marketing tool but experts say Microsoft's new search engine Bing.com's new trend tracker xRank is faster, better and, well, cooler. While Google Trends has a lag, the experts at TechCrunch say Bing's results are live. Read More

Google has an interesting post up on its Retail Advertising Blog. The post gives tactics for marketing to four different groups of people in the current state of the economy. One of those groups is what Google's Yael Davidowitz-neu calls the "slam-on-the-brakes segment." Read More

Done right business plans aren't something you use to lure investors and then stick in the bottom of your desk drawer. Rather, they become living documents that guide your business, keep you on course, and -- yes -- adapt as your businesses changes. But too often, business plans are rife with problems -- expert Tim Berry breaks down the top 10. Read More

A new JupiterResearch and PayPal study revealed that consumers value payment security and payment choice more than rewards when making purchases online. According to the research, when consumers are confronted with two merchants who offer the same product at the same price, the two most influential factors when choosing where to buy are payment s Read More

While many email marketers adhere to opt-out laws, many aren't taking the opportunity to garner feedback and potentially retain a customer by engaging them in an exit conversation, found a recent survey by Lyris. Read More