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Salespeople love to complain that all the customer cares about is the price. When we don’t get a deal, we’re quick to point to our higher price as a major cause of defeat. My friend Anthony Iannarino has written extensively Read More

Playing catch-up is not usually fun. And being perpetually “late to the party” is a common reason salespeople fail at winning new pieces of business.
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Here's some help peeling back the mask candidates wear to the interview. 2 Killer Questions to Ask Sales Hunter Candidates... Read More

It’s not your fault. You didn’t do anything to cause it. The waters were poisoned way before you got here. Other morons messed it up for us and we get to live with the consequences. Prospects (buyers) have an automatic, Read More

I like to view the sales team as a squadron of highly talented fighter pilots. The Mission: Acquire enough new pieces of business or new accounts to exceed Sales Goals! This is accomplished by executing a new business development attack against a strategically-selected, defined, focused and finite Read More

I know. You’re just happy I didn’t say “bus.” Between the obnoxiously overused “threw him under the bus” and Good to Great’s most famous “getting the right people in the right seats on the bus,” it’s safe to say we’re Read More

Anyone who has served as a sales manager knows how easy it is to get off track and find yourself reacting to circumstances and demands instead of proactively leading. The truth is that it’s impossible for the sales leader to help his people remain focused if he isn’t crystal clear about his own pri Read More

Last week I announced that I made the leap to return to full-time sales coaching/consulting. I’ve been overwhelmed by the positive response and am incredibly appreciative of all the good wishes and support. So, THANK YOU! In the post I Read More

I just walked from a great job as head of sales where I was well-liked and appreciated. It feels kinda like I opened the door and jumped from a perfectly fine airplane. It seems crazy. When I share the news, Read More

There’s been plenty written debunking the Sales 2.0 myth that you don’t need to make proactive telephone calls to prospects. I think we’re all past the failed fantasy that tweeting about our value-creating blog is going to produce the quantity Read More