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t’s happened to all of us, both in our private lives and our professional lives.

You are in communication with someone and all of a sudden – radio silence.

Where did that person go? Why haven’t they answered you back? Did you just get ghosted by a customer?

If you are a customer success ma Read More
Considering this post is about the user experience (UX) and user interface (UI) terms every product manager should know, let’s start off with a question and definition: What is UXD short for and how can it be defined? I’ll give you 20 seconds to answer …

3, 2, 1 … Read More
Building a product is both an art and a science, and what separates successful products and the teams that launch them from those that are unsuccessful is a well thought out product roadmap. Especially now that many SaaS businesses opt for a fully product-led go-to-marketing strategy.

In fact, a Read More
If you’ve been keeping up with our blog posts on learning and development, you would have noticed that we’ve been placing quite a lot of emphasis on the individual when it comes to workplace training. For example, we’ve looked at how an employee can find online courses best suited to his/her differ Read More
A few years ago, the only go-to-market strategy for software providers was relying on field sales. This approach is still valid for many more complex software solutions that target the enterprise market.

But the majority of SaaS businesses are becoming product-led companies.

This means that t Read More
As an L&D professional, you know all too well that just as you have your own preferred teaching method(s), learners also have their own preferred way or style of learning. And just as it can be tricky for you as a trainer, educator, or facilitator to choose the best training method that will have t Read More
A consolidated list of the best product management courses available for product managers interested in improving the customer experience.Top Online Product Management Courses to Help You Make a Difference. Read More
Set in the year 2045, 2018’s much talked about science fiction film, Ready Player One, portrays how the majority of the population spent its time in a virtual reality (VR) to escape the real world.

Although no one on earth would wish for the catastrophic scenario illustrated in the movie, many c Read More
When it comes to writing about Learning and Development and training goals in the workplace, it’s rather easy to speak hypothetically and offer some guidance and those little nuggets of wisdom on how to, for example, motivate employees to attend training or why you should include gamification in yo Read More
Convincing someone to sign up for a free trial is only half the battle.

To actually acquire new users and build a sustainable product, you have to get people engaged and activated.

But people leave apps nowadays faster than awkward first dates. To win their loyalty, you need an airtight onboa Read More

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!