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Small business owners can improve customer satisfaction and increase sales while at the same charging more. This post provides tips on how to achieve this seemingly counter-intuitive results. Read More

Here's a great background article on how to develop a very successful webinar for your small business. Webinars can be a great way to showcase products or services to audiences all over the world. Read More

how do you decide on how to get the most bang for your content marketing buck? From the simple to the sophisticated, here are 10 suggestions that I know will work well. Read More

Each and every small business owner makes decisions daily. Business decisions may be as simple as who on your team is taking the client out for lunch or as complex as developing a marketing strategy or making a business investment. Many small business owners appoint a good financial advisor or an i Read More

Most franchise owners want to grow their businesses, but it may require some sales skills. Of course, cold-calling is fun, too. Read how not to do that. Read More

An interview with Ben Reid, founder of FoodieRegistry, about the challenges of expanding markets and building a business as a sole founder. Read More

Developing your facebook marketing strategy is important as having a strategy for your social media presence will make things easier for you and will help you start correctly. Read More

Failing to incorporate information security into your risk management strategy means that you could be putting your company’s corporate secrets and your overall brand reputation at risk. Read More

Every organization, no matter how small, has one or more people who are quite simply obnoxious, and they drain energy from everyone and can strangle your company. Sometimes they are also intellectually brilliant, or closely related to the boss, so there is no easy way out. Read More

Relationship marketing is the new wave of social media marketing that engages people on a deeper level than ever before. It attempts to forge a relationship between a brand and a consumer Read More