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What does a customer success manager do? Monitoring customer health scores and trying to reduce churn are just two of his tasks. Read and find out more! Read More

If you’re dependent on web users to find your blog or website through online searches, boosting SEO strategy should be your top priority. Discover 5 result-driven ways to amplify your SEO techniques for better search ranking. Read More

For a startup company it is necessary to understand the value of their investors. An investor is a person or a company who will be funding a venture capital for a certain project and involves in presenting a graph of profit and loss ratio. Read More

Training your employees to improve their skills is not only good for them, but also helps your business with better productivity and loyalty. Read More

Return to work policies are a new COVID-related minefield for business owners to negotiate. As more states make COVID control measures less restrictive or optional, the “requirements” of a safe workplace, and what we can demand of employees, are becoming even less clear than before. Read More

How Psychographic Segmentation Helps Marketing Goals

Psychographic Segmentation, sounds like something out of Harry Potter, but it’s real and based on customer data that can improve your marketing strategy.
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I asked Process Street's Product Designer how Shape Up's development method works in practice. Want to know more about Shape Up? Check out what Ivy has to say. Read More

Learn how to overcome the 3 top challenges when managing a remote workforce today as many people are working from home and on their own.

Managing a remote workforce is not easy today. Before the Covid-19 pandemic hit the world in 2020, approximately 1 in 4 American workers were already working f Read More

More female business owners are cropping up. Here are the five perks female entrepreneurs bring to the table. Read More

I believe that ideas are only as good as their implementation. That’s fortunate—because in the business of social media management, execution is everything. Read More