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No organization is immune to complaints and criticism. In this article, consulting firm Herrmann shares a practical example of how trading company Janssen* was able to drastically turn around the way it handled complaints.

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If you have a smartphone, you can make money as a content creator. These are the best platforms where you can share your content for cash. Read More

Redirects are an important part of SEO.

They allow keeping your website’s URL structure consistent, which is good for both users and search engines.

In this post, we will discuss what redirects are and when you should use them. Read More

Insight into the importance of Instagram Stories and how to create content that attracts and resonates with users. Read More

Maybe starting a new business isn’t your passion, but in these days of rapid change, where everyone is dealing with uncertainty, I believe that thinking and acting like entrepreneurs will help you get ahead in any profession. In simple terms this means taking control of your life, going after somet Read More

As a mentor to aspiring entrepreneurs, the most common question I get is, “I want to be an entrepreneur -- how do I start?” The obvious answer is that you need an idea first, but I’ve come to realize that the process is really much more complex than that. Many people with great ideas never make it Read More

Mobile presence is imperative for businesses as more and more customers search for products, services, and brands on the go Read More

Providing business leadership is a challenge under the best of circumstances, but it is especially difficult in times of market and customer crises. That’s when you most need your team to be engaged and supportive, at a time when they may not fully understand the issues, and fear for their own futu Read More

Tired of reading the same old blog post promotion ideas like "share on social media" and "email to your subscribers"? We've got your back. These unconventional tactics will help you... Read More

Read this ultimate guide to connected packaging if you want to learn how your small business can create connections with customers and prospects through packaging design. Read More