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Becoming self employed after being in employment is not an easy task, by any standards, but if I had to say ONLY one thing… if you have a dream, the energy, the FIRE, to create something and make money from it... Read More

There's a big difference between pleasing and performing. I wonder if customer service is anything to do with customers and service, or just sales & keeping a clean image. Read More

Maybe you are starting over and you might be wondering if you're ready for all that work again? Here are five reasons why you're not starting at the beginning... Read More

'Openness' is a topic that is increasingly being talked about. From reading and listening to the discussion, it is clear there is no consistent definition of what Open is. However... Read More

RUN FOR COVER! Gen Y is coming and they want to rule your workplace because they’re better at your job! The way people are writing about Gen Y, you’d think it could be a remix to... Read More

Since the #kaizenblog chat happens on Twitter, social media plays an important role for all of us who participate. In past conversations, participants have talked about developing relationships which would imply that conversations are taking place. But...what kind of conversations? Have we interrup Read More

With the end of the year coming up, it seemed a good time to stop and notice who or what made a difference to us this year. Who would you thank? And why? What delights you in your work, in your life? What makes you feel grateful?
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Facebook is growing at a pronominal rate and now with over 1.7 million Irish Facebookers it’s become a busy place. There has been a massive increase on the number of business pages on Facebook. I very often click the Like button spontaneously and never return to that page... Read More

What do you think about someone tweeting on your behalf? For example someone tweeting with me @_Sians and it’s not me answering - it's a ghost tweeter Read More

In part 2, I want to follow up with an overview of what needs to be done to ensure that an After Action Review is successful. Let’s get straight to it, with my 8 new tips... Read More