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Customer service costs in franchising are part of the business model. Check out this infographic about this important topic on the Franchise Biz Directory blog. Nowsourcing Inc. did the infographic. Read More

Improving your employer brand starts and ends with employee engagement. If your workforce is happy, engaged and feels valued, then they’ll not only become brand advocates and do a great job, but they’ll also save you recruitment costs and help to drive the business forward.
Here’s 9 ways you can Read More

The idea of being a good citizen, one that gives back to the community doesn’t have to stop just because you own a business. In fact, a case could be made that you now have a greater responsibility. You are taking […] Read More

You have a great business Idea, you have already gathered the necessary funds and resources and you are set to start the business of your life. It is true that you have already done a great deal but the journey has just started. Read More

By Mark Breen

I’ve seen first hand time and time again the value of people who enjoy working for us and understand how we do what we do and why we do it the way we do it. They ‘get it’ and there are a variety of reasons for that. Read More

Corporate outing can improve employee morale and help with retention. Learn why it is important and how to do it right. Read More

Advertising on Facebook can be successful provided you avoid these 7 mistakes that derail the marketing campaign. Read More

Despite its upfront costs focusing on quality pays off in number of different ways and contributes to bottom line for businesses. This post explains how. Read More

As the leader of a private company with 20 to 100 employees, you are in an elite class. To be precise, your company is in the top 2% of all companies (600,000 out of 27.3m). The business has done well. But what is the next stage for you? Read More

No business can survive without marketing to their customers on social media. Learn the benefits of social media marketing for small businesses. Read More