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Building a Customer Success program from the ground up is tough. Very rarely are you given a blank check and the mandate to spend whatever it takes to improve the customer experience, improve adoption and reduce churn.
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Ah, procrastination, we meet again. For all of my talk on how to improve productivity, to a certain degree I find it impossible to permanently find the answer for how to stop procrastinating.
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Traffic to posts does not always equal conversions, or even subscriptions. Sure, high traffic can indicate a large amount of interest in the given area, or that you’ve stumbled upon a winning headline for a high traffic keyword. But traffic means almost nothing if you’re not getting value from it. Read More

If you want a large team of enterprise developers to collaborate effectively, you need to find a suitable place to host your code. Choosing a repository hosting service might not seem like a big deal. But the repo host you choose can have serious consequences for your developers’ productivity and a Read More

In IT, there is a high cost to an organization with trapped or inaccessible information. IT workers spend a significant amount of time each week dealing with a variety of challenges around poor documentation of this information. The reality is that TIME is MONEY, and that money is being lost direct Read More

Ah, I remember the days well… when everything was a shiny, drop-shadowed gradient, with at least 6 pieces of clip art, and a stock photo of 5 celebratory office workers. We loved pictures of keyboards with nonsensical buttons on them, and 3D-effect stick people holding glossy symbols.
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If you’ve conducted any kind of email marketing campaign, you know how important it is to maintain high ‘click-through rates.’
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When getting a project approved, you need to submit all pertinent information to stakeholders and then get their approval to start. This means listing the project’s background, timeframes and expenses in an easily digestible document.
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Do you believe that guest posting for traffic is not working anymore? Read our case study on how to increase your traffic with guest posting on other websites. Read More

Since becoming CEO of Highrise almost overnight in 2014, Nathan Kontny went from being thrown in the deep end to getting to work in the space of one day. Since then, he’s been getting to grips with the processes in place for shipping software, managing projects, overseeing developers and getting th Read More