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It’s only natural that a smooth employee onboarding process will make the new hire feel welcomed, happy, and productive. They’ve probably had bad first day experiences before that consisted of just filling out forms and getting sat down at their desk, so now’s the chance to show them you’re a diffe Read More

In this episode of Business Systems Explored we talk to Alison Groves the Partner Marketing Manager of the automation platform Zapier. Alison reveals the systems they used to build a partner ecosystem and grow Zapier to over 1,000,000 users.
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There are thousands of tools in the marketplace to help you conquer retention. Choosing the right ones can seem as daunting as solving retention.
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Your digital agency’s profitability is intrinsically linked to how your team use their time. Inefficient working practices take up more time than they should, meaning you can’t take on as much work, which affects your profit margins. Read More

Processes are a lot more interesting than you’d first think. That isn’t some kind of joke — they’re interesting, I swear. Although they’re defined as “a collection of interrelated work tasks initiated in response to an event that achieves a specific result”, there’s a bit of a backstory that helps Read More

Thinking of starting a side project?

A month back, I realized I was getting to the point where I wasn’t bothering to take lunch breaks. I read as a big part of my job, and I didn’t want to get involved in anything heavier than reading articles. Frankly, I was bored during my lunch breaks and I g Read More

A SaaS company without a customer success system is like a lion without teeth. You can chase customers all you like, but when you catch them you’re thinking “now what?”.
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It’s vital for practically every kind of company—whether it’s for drafting contracts, writing up website content, or just putting together internal documentation. But team collaboration can easily become a huge nuisance. Read More

In this quick reference guide, I'm going to outline the 3 most fatal mistakes you can make while onboarding new employees, and give you solutions. Read More

Tech startups are on the rise and many more people looking to build a startup and become a budding entrepreneur looking up to the founders of companies the likes of Mailchimp, Moz, and EventBrite. There are still ongoing debates on if office culture is the way to go anymore with remote working/tele Read More