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So what is 2009 going to bring? With a new administration on the way in Washington, a lot of people are wondering. And, specifically, around here we've been pondering what this could mean for wage and hour / time and attendance issues. Read More

It takes time and planning to build and grow your own money-making business on the Internet. But if you want to make money online in a hurry, there are ways you can start padding your wallet quickly — and you don't even need a product of your own to sell. Read More

Research confirms what you've probably suspected: Buyers are deeply irrational beings. Studies show that even savvy buyers don't always make logical decisions about what they need and what's in their best interests; they often buy with their hearts first and their heads second. Here's how to effectively engage customers on an emotional level. Read More

Lots of companies try to unravel the secret of customer loyalty, assuming that when customers leave, it's because they were dissatisfied in some way. But it's not just a matter of satisfying customers: to keep them coming back, you must establish an emotional connection with them, too. Here's how to engage your customers. Read More

Fence sitters can take up inordinate amounts of a salesperson's time and energy, often with little to show for it. But some of the best customers are also slow to decide, especially in the early stages of a business relationship. Use this three-step approach to sort out real opportunities from dead-enders and get the sales process moving — or fig Read More

Most SEO campaigns fall flat on their faces and totally fail to achieve the objectives they were set out to accomplish. Here are the three most common reasons for failure. By studying and understanding them a webmaster can start their next SEO campaign with better odds because they already understand some of the things that commonly tend to go wro Read More

So make the most of business blogging. Follow a few rules and you'll have a business blog that actually helps you grow online: Read More

Don't waste your time or money by searching for home runs. Use the right business metrics to focus your efforts on your business' singles and doubles — this will inevitably improve your odds of knocking one out of the park. Read More

Some bosses, it turns out, aren't very good at communicating. And that is leading to a breakdown in employee morale at a time of economic uncertainty and fear, according to a new survey by Menlo Park, Calif.-based Accountemps. A lack of open, honest communication was cited as having the most negative impact on employee morale, by more than Read More

Lead nurturing and scoring are among a marketer's best tools during an economic downturn. Even marketers who already manage a quality nurturing and scoring program need to adapt for economic conditions. Read More