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When most professionals think about getting new business, hey think about brand new markets to penetrate and focus on, or launching new initiatives to appeal to a new crowd. They attempt to identify potential customers they have ignored or those who have not been apparent to them in the past. They look for the new and different-for the proverbial Read More

However you define success, everyone seems to want it. Whether it's achieving goals, living according to one's calling, or making a difference in the world, everyone wants to accomplish something. But the truth is that most people struggle in the effort, and that begs the question, what is needed to get past the obstacles on the road to succ Read More

Many people often use the terms “entrepreneur” and “small-business owner” interchangeably. But some entrepreneurship experts — like Bo Fishback, vice president of entrepreneurship at the Kauffman Foundation — argue that a distinction should be made. Read More

The big consolidation has begun in IT infrastructure, and companies aren't paying for it. One trend is keeping equipment longer. The other we are seeing in my industry is that companies are turning to Software-as-a-Service (SaaS) for the software they don't want to "live with". Your take-away: Get ready to hear more "no thank you" respons Read More

Customer service expert Joseph A. Michelli appears on BizBooks, BizBox's author conversation series, to field reader questions and discuss his book, The New Gold Standard. Read More

This story discusses the benefits of business cooperation. Your business competitor does not have to be your enemy. You can exchange clients, referrals, IP, and assistance during busy periods. Grow your business with your competitor. Even the CEO of COKE and Pepsi play golf together. Read More

You're writing a blog, but not even your mother reads it regularly. How do you get people to visit and keep coming back to your site? Read More

During this election season, more than likely we will encounter — either directly or indirectly — a political discussion at work. Questions will surely rise on how to address a political conversation and what are the best ways to maintain a civil dialogue while voicing opinions. Read More

Sometimes your own employees may hold the secrets to a successful viral marketing campaign. Read More

When it comes to freelancing and working on the web, few things are more important than the online applications that make it all possible. From project management, to invoicing, to contact management, and more — each of these apps play a critical role in running an online or freelance business. At FreelanceFolder, we've been on a sort of quest Read More