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We all know how difficult it can be to properly onboard a remote employee. One little slip and you run the risk of leaving them isolated, reluctant to communicate or collaborate even when faced with a problem. At the same time, this puts you under a lot of stress as you need to take the time to ens Read More

Amazon isn't just the marketplace as we know it. From books, audio, video, games, to cloud servers, book publishing, patents, amazon has it all. Amazon business model is so huge that it is difficult to list its every branch. Read More

For people that use social media, there is a clear distinction between LinkedIn and Facebook. They are both social media networks, but their purposes are very different.

While Facebook was created to be a casual social media network where people find their colleagues, befriend each other, and sh Read More

Why Should You Consider Making Your Workplace Furry-Friendly? Because studies show that employees who are allowed to bring their pets to work experience lower stress levels, higher levels of job satisfaction, increased productivity, higher morale and increased co-worker cooperation. But probably th Read More

To really make use of the cloud, any cloud, you need to know DevOps. There’s only one little problem with that. No one really teaches DevOps 101 … until now. Read More

A toxic corporate culture can do significant harm to your business. Here are tips to spot the elements of toxic culture and the ways to fix it. Read More

We’ve already seen how hiring a remote candidate can pose unique issues owing to the location of your new hire. You need to search for dedicated and motivated workers (preferably with prior experience working remotely) who seem like a good fit for your culture.
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As a startup, we focus on customer service intently.

Frankly, it’s one of the few areas where we could possibly have a competitive edge over larger companies with more resources and stronger products.

For one reason or another, the larger companies get, the more impersonal and infrequent thei Read More

You’re not going to be able to scale your business properly if you don’t use systems…

The problem is, businesses think they don’t have enough time to create processes.

What they don’t realize is that every day you go without a process, you’re wasting time and setting yourself up for failure. Read More

While traveling Europe this year, I met Silvia Hänig who was writing a story for Haufe.de about customer experience. She followed up our initial conversation with the questions below. Instead of shooting back quick answers, I took the time, maybe too much time, to thoughtfully reply as if I were go Read More