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A SaaS company without a customer success system is like a lion without teeth. You can chase customers all you like, but when you catch them you’re thinking “now what?”.
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"When I was 25 years of age, my mentor said to me, "As a matter of interest Jim, why is it you have not done very well, up to now?"
Excellent question!
I laid on him, my list. You know the one; The list called, "Reasons why I have not done very well". It went like this: Read More

‘TED‘ is the place to go on the internet (or in person) to watch to industry leaders present their ideas and to read articles from thought leaders around the world.
Presentations on TED are often groundbreaking in their thinking and many have become the cornerstone of the principles used by busine Read More

THINK DIFFERENT

This is the third part of the 3-series article about the Sheep on Autopilot theory.

If there were no individual exceptions and no challenges in life, the entire humanity would be living a simple, stable and quiet life, without having the need to reason or whatsoever.

Often, Read More

The process of turning an idea into a real business might seem too complicated, but if you have a step-by-step guide, you will definitely succeed. Here is a simple guidance for you: what basic steps you should make and how to register your company on www.gov.uk with screenshots to save your time. Read More

After many years of working with angel investors seriously trying to find new ventures worthy of their hard-earned money, I find their frustration often exceeds that of entrepreneurs sincerely looking for financial help. That’s a lose-lose situation, so I’ve given a good bit of thought to how every Read More

In order to maintain and strengthen your reputation, mend relationships with unhappy customers, keep current customers happy and loyal, and grow your business, you have to put a plan in place to effective manage customer service across multiple marketplaces.

Here are a few tips and tools you can Read More

Buying a business. Congratulations you've signed the deal but what's next? There are 3 fundamental phases of due diligence to orchestrate before your final takeover of the company. Read More

It’s vital for practically every kind of company—whether it’s for drafting contracts, writing up website content, or just putting together internal documentation. But team collaboration can easily become a huge nuisance. Read More

In this episode of Business Systems Explored we speak to Kate Erickson of the fantastic Entrepreneur on Fire. Kate’s talking to us about how her content helped propel EOFire to one of the biggest podcasts ever made, and how she’s about to do it all over again with her new blog, Kate’s Take. Kate le Read More