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Customer success has the unique distinction of being both the #1 driver of revenue retention in SaaS companies and SaaS companies’ best kept secret. According to Jason Lemkin, founder of SaaStr, customer success is where 90% of revenue is. For such an important topic, though, the dialogue around cu Read More

Before you join a business mastermind group, you need to ask these fundamental questions:This is Part 2 of a three part series on forming a mastermind group. Part 1 introduced you to the mastermind group concept. In this article, you’ll learn 11 critical questions you must ask before joining a mast Read More

In this post we have covered EASY Mistry, a startup from the Haryana which focuses on solving common household technical issues at minimal prices.

EASY Mistry is a local, personalized, efficient and creative business working to fit household needs. This startup consists of very skilled team at b Read More

Every customer deserves grand services from the brands they patronize. Here’s how call centers help create this kind of customer experience. Read More

Today, a startup called Immersv is launching a new platform specifically designed for mobile virtual reality (VR) ads. The company — based in Los Angeles and Emeryville, California — was founded last year, and the platform has been in beta testing since December. Read More

Many ecommerce execs and founders are skeptical of Shopify Plus being a viable enterprise platform solution. We've put together a comparison guide between Shopify Plus and Magento EE so you can measure how one solution stands up to the other. Hope it helps! Read More

Read on to find out the 7 habits of the most influential entrepreneurs that repeatedly that help contribute to their success. Read More

Over 50 tools to help you optimize your social media activity:Social Networks Influence Behaviour:Humans are super social animals and we thrive best when connecting with other people. New ideas, products and behaviour spread through our social networks. Consequentially social media has massive pote Read More

Social Tools Summit is the first social media industry conference focused on tools and best practices in utilizing them to scale ROI. As a co-founder of the summit, I’ve had the pleasure to meet numerous social media tools vendors. So, I’ve created a comprehensive list of leading social media tools Read More

Private messaging between businesses and consumers on Facebook has come a long way since it was first introduced in late 2011. Many enhancements over the years, including the emergence of Facebook Messenger as an effective channel for business-consumer dialogue, have established Facebook as a power Read More