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When so much time and money is spent on training people about the need for constructive relations with customers, why is it often so bad? Read More

Turn a customer/client into a raving fan! Business thank-you notes are becoming a lost art, but they are not that hard if you follow this simple thank-you note formula. Read More

By Chuck Cohn

There’s no denying it: everyone likes to feel special. People enjoy being treated with individualized care, whether it’s a friend or a customer at your business. This simple truth can greatly improve service at your company.

Personalized services are a great way to connect with Read More

Anyone can afford a direct email marketing campaign. Email marketing requires only an Internet connection and email addresses. Here are helpful tips. Read More

Winning in business means knowing your numbers.
Without the right business reports you may be losing without knowing Read More

One of the biggest questions in marketing is ‘what is the role of marketing in the future of business?’ So as we start to wind down the Future of Marketing interview series, I am happy to be addressing that question here. Read More

Learn why marketing automation technology is the essential technology for creating marketing that people love. Read More

In a recent conference, I was asked my opinion on what is the biggest opportunity in B2B Content Marketing? Read More

This post describes about the 8 benefits of doing regular posting which you must have to know and tells the features and characteristics of regular posting into your website. Read More

The B2B space has the same opportunities as the B2C space when it comes to digital marketing. We’re dealing with people, and all people behave the same. They use search, they use social and they visit websites when they’re considering a purchase. This means everything that works for consumer market Read More