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The thing is, when it comes to your competition, they can easily copy your ideas, your products, your look and feel…..the one they they can’t steal is the relationships you build with your customers. Many business don’t realize that it’s the way you treat your customers that makes you different fr Read More

GetApp has prepared an infographic to educate small business owners about the dangers of poor customer service and ways to improve it. Read More

When you are calling the customer service line of a company and you are put on hold, you will likely take a deeply frustrated sigh and sit back for the inevitable wait while listening to terrible music and meaningless cheesy messages.The truth is that no one enjoys being placed on hold... Read More

Progressive, Geico, All State, and State Farm - they are names that even my 6-year-old nephew can recognize. Learn their business marketing strategies. Read More

The most recent change to YouTube is a substantial one, and if your business has yet to adopt online video as a healthy slice of its marketing pie, you’ll want to listen up. Read More

Customer Relationship Management software (CRM) has revolutionized the way businesses today approach lead generation and customer life-cycle management. This article explores new era of CRM and advises the facts that you should consider before choosing our CRM software. Read More

Businesses last because of innovations brought about by creative minds. If you think you lack the imagination, here is a round-up that might able to help you develop creative thinking. Read More

I keep repeating it. Your success in social media (and elsewhere) depends on your hard work, commitment, patience — and most importantly on how caring and respectful you are towards your audience.

I follow a lot of Fan Pages on Facebook and spend some time every day observing how they connect wi Read More

Get your email communication right up-front. If you don't, this article gives you three tips to manage your reputation. Read More

This post is a good round-up of 5 copy-only, 5 visual-only, and 5 copy and visual ads. This shows the difference and the strategical use of each. Read More