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One way to really stand out from the competition and become your customers' favorite place to go to is to provide superior customer service. Here are 7 tips to help you get there. Read More

After a Florida pizza shop owner gave President Barack Obama a bear hug, the restaurant’s Yelp ratings became a roller coaster of political opinion. And on Facebook, users both near and far came online to show their support for the owner.

On Sunday, Obama paid a visit to Big Apple Pizza in Fort Read More

Tempted to do some "DIY Marketing" for your startup company in order to save money? Our advice: Don't try it, unless you're ready for a world of pain. Read More

Big changes to my business give me the opportunity to do some other tweakage. And I've decided that one of those tweaks will be removing the lines with my Twitter handle and Facebook Page URL. Read More

This was a question that was sent to me by one of our readers so I thought it might be a good idea to attack this topic head on.

I hope you'll give this week's episode of The Sales Playbook Podcast a listen and then circle back and share your thoughts! Read More

The role of traditional selling skills in sales success has been sidelined. Modern sales training has to focus on buying, not selling. Read More

The candidates are using social media to their advantage. Are you doing the same with your business? Read More

Color is magic in its own that makes the reader want to tune in to your website—or turn their backs on it. Read More

An often overlooked aspect of management is fostering a healthy work environment in which employees feel the freedom to take off work when they are under the weather. Here’s how you can spot the signs of an impending epidemic and help an employee make the right decision about coming into work witho Read More

If your small business has received loans or lines of credit from a community bank—or was hoping to do so—you might find it becoming more difficult. Inc. recently reported on a coming crunch that is hitting community banks, with possible ill effects for small business owners who depend on those ban Read More